Case Management System
Powered by Microsoft Dynamics 365
CimpleSoft’s Case Management System (CMS) is an end-to-end judicial case management solution built on Microsoft Dynamics 365 Customer Engagement and Power Platform. Combining Power Apps, Power Pages, Power Automate, and Azure Cloud, it manages the complete case lifecycle from filing intake and clerk review to docket management, hearing scheduling, notice generation, and final case disposition ensuring transparency, auditability, and data integrity.
The solution integrates a citizen-facing Power Pages portal for filing submissions and case tracking, a back-office Model-Driven App for clerks and case managers, and centralized Dataverse-based workflows for case processing, docket automation, and task management. Enhanced with intelligent decision-support capabilities built using Microsoft Copilot Studio, CMS introduces Hearing Readiness Intelligence, proactively analyzing filings, notices, service confirmations, and pending activities to help court staff identify issues requiring attention before scheduled hearings.
For court operations, Case Backlog Insights provide visibility into case-processing delays, historical timelines, outstanding activities, and recurring workflow bottlenecks, supporting informed workload and resource management. Together with automated docketing, hearing management, and comprehensive audit trails, CMS delivers a scalable, connected platform that combines operational efficiency, actionable insights, and human oversight.
Our app is available on Microsoft Marketplace